Privacy Policy 14.5.21

This policy explains how we collect, process, and protect your personal data when using our event ticket shop.

Data Controller: Stars On Ice, 253 Coward Street, Mascot NSW 2020. Contact: info@starsonice.com.au

Personal Data We Collect

We collect your name, address, email, and payment info when booking tickets. You may also provide data about others, for which you must have consent. Data must be accurate. We reserve the right to record false or fraudulent data.

Viewing the event site does not require personal data, but some data may still be collected automatically or for marketing if opted in.

We may keep correspondence and phone call records.

Data We Automatically Collect

We or third parties collect anonymous info like device ID, browser, time zone, and usage patterns using cookies. This helps us improve our site and services.

Marketing Communications

If you opt in, we may send you emails about events, blogs, surveys, etc. You can unsubscribe anytime, though it may take 5 business days to take effect.

Lawful Processing

Your data is used to fulfill ticket bookings, respond to inquiries, and manage events. We may also use it for legitimate business needs and legal obligations.

Who We Share Your Data With

We may share your data with service providers, ticketing platforms, legal entities, and during corporate transactions. Disclosures may also occur due to legal obligations.

Storage & Transfers

Data may be stored or transferred outside Australia. We ensure safeguards are in place for your protection.

Cookies

We use cookies to recognize users and improve experience. You may disable cookies in your browser. Google Analytics is used anonymously to monitor site usage.

Security

We apply technical and organizational measures to protect data. Payment data is encrypted. You are responsible for keeping passwords confidential. No system is 100% secure.

Your Rights

You can request access to, correction of, or deletion of your personal data. Contact us to exercise these rights. We may charge a fee for excessive requests.

If you have complaints, contact the Australian supervisory authority.

Links to Other Sites

We are not responsible for the privacy practices of external websites linked from our platform.

Data Retention

• If registered, data is retained until your account is closed.
• If you receive marketing, data is retained until you opt out.
• If you contacted us or booked tickets, data is held for 6 months.

General

If any part of this policy is found invalid, the rest remains effective. This policy is governed by Australian law and courts. Updates may occur, and continued use implies acceptance of changes.